We will expedite your order as soon as it is received, but you may experience an estimated ship time of 7-10 days from your order date depending on availability.


All payments go through PayPal. We do not have access to your credit card number nor other sensitive information.


If for any reason you are not satisfied with your product(s), SplinterSeed will accept returns within 30 days of your online purchase. If your purchase was made through a store, you need to contact them directly.

Please email and include your name and reason for the return (this will only be used to improve our product(s) in the future). We will issue you a return authorization number, which must be included in your return package.